Question 1

What do I get on the free plan?

Accepted Answer

The free plan lets you evaluate both modes with one project per mode, limited emitter counts, and basic export access so you can validate the workflow before paying.

Question 2

Does the free plan include both camera and drone modes?

Accepted Answer

Yes. The free plan is intentionally cross-mode so you can test the platform with a real camera use case and a real drone route before upgrading.

Question 3

What changes when I upgrade to Pro?

Accepted Answer

Pro removes the project and emitter caps, removes watermarking, and unlocks the full export pipeline including PDF, KML, and KMZ.

Question 4

Can I switch between monthly and yearly billing?

Accepted Answer

Yes. The pricing page supports both cadences and checkout is handled through Stripe. Ongoing subscription management is available through the billing portal in-app.

Question 5

Do I need a credit card to try SighThor?

Accepted Answer

No. The free tier is available without a paid subscription so you can evaluate the product first.

Question 6

Is there an enterprise plan for teams?

Accepted Answer

Yes. Enterprise is intended for team workflows, onboarding, commercial support discussions, and future API-oriented deployments.

Question 7

Does Pro include both camera and drone features?

Accepted Answer

Yes. Pro is platform-wide. You do not buy separate subscriptions per mode.

Question 8

Are reports branded or watermarked?

Accepted Answer

Free plan exports are watermarked. Pro and Enterprise remove watermarking so the outputs are suitable for client and regulator-facing use.

Question 9

Which export formats are available?

Accepted Answer

SighThor supports PNG, GeoJSON, CSV, KML, KMZ, and PDF, with the full set available on Pro and Enterprise.

Question 10

Is SighThor a desktop install?

Accepted Answer

No. SighThor is browser-based, which means consultants and operators can work from modern desktop and tablet browsers without a desktop-only install path.

Question 11

Do you offer onboarding or custom support?

Accepted Answer

That is part of the Enterprise conversation. Use the contact page to discuss team requirements, onboarding, procurement, or roadmap alignment.

Feature	Free	Pro	Enterprise
Projects	1 per mode	Unlimited	Unlimited
Emitters / observers	3 cameras or 1 observer	Unlimited	Unlimited
Camera DORI zones	Available inside free limits	Included	Included
Drone LOS route analysis	Available inside free limits	Included	Included
PNG export	Included, watermarked	Included, no watermark	Included, no watermark
GeoJSON export	Included	Included	Included
CSV export	Included	Included	Included
KML / KMZ export	Not included	Included	Included
PDF reports	Not included	Included	Included
Priority support	No	Yes	Yes, with commercial support path
Team and procurement support	No	No	Yes
API and custom workflow roadmap	No	No	Yes

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